Meet Our Team!

Our Founders

Tracy Ann Ramos, MS, CNP

Born in London, U.K., Tracy Ramos became a registered nurse in 1987 at Prince Charles Hospital in Wales. In 1988 she moved to Dorset England to study psychiatry, receiving her diploma in Mental Health Nursing in 1990.

She moved to Lowell, Massachusetts in the fall of 1990. Driven by a desire to help others, she continued her studies at University of Massachusetts. There, she earned an undergraduate degree in nursing in 2005. She moved on to achieve her master’s degree as a Gerontological Nurse Practitioner. In 2007, Tracy received a Post-Masters Certificate in End of Life and Palliative Care. She has extensive education as well as passion for her work.

As a Nurse Practitioner, Tracy has focused primarily on homebound older adults in residences such as Skilled Nursing Facilities, Assisted Living Communities, and individual homes. She continues to pursue her passion for serving the under-represented, fragile and vulnerable elders as founder of First Choice Community Medical Services.

Tracy exemplifies the reasons why our practice is special.  She involves herself with the daily machinations of First Choice. She provides personalized attention for all our patients, ensuring high quality care through her daily efforts. She hand-picked each member of our team to reflect her values. She holds each of us to her high standards of compassion and care.

James D. Tollman, MD, FHM, CMD

Fellow in Hospital Medicine

Dr. James D. Tollman, Co-Founder of First Choice Community Medical Services serves as the collaborating physician, providing medical oversight to the program.

Dr. Tollman has a background in family medicine and internal medicine. He is the founder of Essex Inpatient Physicians, a private medical hospitalist group that focuses on providing high quality care to patients in the communities in which we live. Essex delivers acute and post-acute care services to hospitals, specialty hospitals, and skilled nursing facilities in the northern Massachusetts and southern New Hampshire regions.

Prior to founding Essex Inpatient Physicians, Dr. Tollman was a Primary Care Physician with Lahey Clinic. He attended the Tufts University Family Practice Residency program and graduated from the University of Nebraska College of Medicine. He completed his undergraduate B.A. in Biology from Carleton College in Minnesota, and served as an active duty Infantry officer in the U.S. Army for five years.

Providers

Janine Jones, MSN, ANP-BC

Janine Jones started her academic career studying chemistry and biology, but soon realized her real passion is caring for others. She transitioned from working with test tubes to helping people by becoming a nurse.

While working in the hospital, she started managing all aspects of patient care in a variety of different inpatient settings. After receiving her Master of Science in Nursing from Simmons College in 2010, Janine transitioned from her position as Lead Clinical Nurse at a hospital, where she acted as a clinical resource for nurses and other essential staff members, to a Nurse Practitioner. Janine is familiar with the challenges of Alzheimer’s Disease and Dementia having worked with older adults in Assisted Living, Long Term Care and Skilled Nursing Facilities for more than 6 years before joining First Choice Community. Janine loves spending time with her husband and two children, Carter and Payton, as well as their two Ragdoll kitties, Hershey and Nestle.

Emily Robinson, MSN, FNP-BC

Emily Robinson, MSN, FNP-BC obtained her bachelor’s degree in sociology at the University of Massachusetts Amherst before pursuing a career in nursing.

She became a registered nurse in 2014 and cared for elders with psychiatric illnesses at a rest home in Boston, serving as the interim director of nursing for the facility while completing her graduate degree. Since graduating from Simmons College in 2016 with a Master of Science in Nursing, Emily has worked as a family nurse practitioner in a variety of settings. After working in urgent care and primary care in a federally qualified community health center, Emily returned to her passion for caring for elders. Prior to joining the team at First Choice in 2021, Emily served for four years as the primary nurse practitioner for a skilled nursing facility, caring for long-term independent, nursing home, and memory care residents, along with patients admitted for short-term rehabilitation. Emily is experienced in caring for elders of very advanced age and in bringing compassionate, comprehensive primary care to patients in their home settings. Emily has a particular passion for palliative and hospice care, guiding patients and their families in decisions around goals of care and providing support at end of life. It is a priority for Emily to create open lines of communication with patients and their families and to support their goals for health and quality of life.

Jaclin Morrison, MS, AGNP

Jaclin Morrison received her Adult Gerontology Primary Care Nurse Practitioner degree from Salem State University in 2019. Since 2004 she has been working in various clinical settings caring for the older adult.

Jaclin’s practicum was with First Choice Community Medical Services, as well as working with experienced Urological Nurse Practitioners. She is a wound care specialist and worked in a wound care clinic for many years. There, she excelled beyond proficiency at caring for wounds, acquainting herself with the minutia; identifying preventative measures to be taken to avert skin breakdown and to maintain skin integrity. Jaclin’s strengths are complementary to the needs of the older adult, especially important for patients with degrees of stasis in order to prevent bedsores and other problems.

Stephanie Ponte, AGNP-BC

A graduate of the Master’s Degree Nursing program at the University of Massachusetts Boston, Stephanie Ponte became an ANCC board-certified Adult Geriatric Primary Care Nurse Practitioner in 2016.

She received her Bachelor’s Degree in Nursing from Salem State University. She practiced as a Registered Nurse both inpatient at Beverly Hospital, as well as outpatient as a Visiting Nurse in Assisted Living communities. She chose Geriatrics as her primary care specialty because of her compassion for the elderly, and her desire to understand and ameliorate the chronic conditions that affect their daily lives. Stephanie is dedicated to building strong working relationships with patients and their families through communication and respect. She prides herself on providing comprehensive, evidence-based care. Stephanie holds several certifications that bolster her areas of expertise. For example, as a certified Pain Resource Nurse, the exposition of different aspects of pain management are interspersed in her conversations with her patients and their families.

Hannah Ramos, CNP

The beginning of Hannah’s journey to becoming a Nurse Practitioner began on the unlikely path of being a middle school science teacher. She was drawn to science at a young age, winning multiple science awards and honors throughout her middle and high school career.

After graduating Westfield State University, she became a 7th grade science teacher at Melrose Middle School. The first year was challenging in part because she was new and staff continuously stopped her in the halls, requesting to view her “hall pass” under the assumption she was a culpable student and not a teacher. After working there for two years and volunteering for a hospice organization, she decided her heart was in health care. She enrolled in nursing school at Regis College. Upon graduating with her bachelors in nursing, she landed a job at Norwood Hospital as a cardiac/telemetry nurse. Several years later, once the COVID-19 pandemic struck, her cardiac floor became the designated COVID unit for the hospital. Hannah worked in the COVID units at the peak of the pandemic while finishing her master’s degree at Regis as an Adult-Gerontological Nurse Practitioner. In her spare time, Hannah enjoys sports and most of her life coached and played basketball. In addition to playing basketball, she played singles tennis and volleyball for her high school. Hannah enjoys traveling and spent a semester in Florence, Italy. She speaks rudimentary Italian and Portuguese having spent many summers in the Azores Islands -an autonomous part of Portugal. Hannah also enjoys cooking, nature, reading, and playing with her perfect pup, Daisy.

Johnna Moulton, MSN, FNP-C

A graduate of the Master’s Degree Nursing Program at the University of Massachusetts Lowell, Johnna became an AANP board certified Nurse Practitioner in 2022.

Johnna has been working in the medical field since graduating from high school. She started as a medical assistant at Lahey Hospital while in Nursing school. She received a bachelor’s degree in nursing from Umass Boston. She practiced as a registered nurse at Lahey Hospital on a medical/surgical telemetry unit. She then went on to practice as a registered nurse in home care, and then in the outpatient setting as an Anticoagulant Nurse.

Johnna has a passion for patient and family education. She enjoys working with the elderly population and building relationships with patients and their families. She had very strong relationships with her grandmothers and believes the elderly deserve much respect and compassion.

In her free time she enjoys spending time with her four children and her husband. She enjoys cooking, being outside and reading a good book.

Tara Olivo-Moore, MSN, FNP-C

Tara started her academic career studying history and worked for a time in nonprofits, but soon realized that she loved helping people, and changed directions to study nursing. She obtained her BSN from the school of nursing at the University of Medicine and Dentistry of New Jersey (now Rutgers University), and worked for several years in the Emergency Department of
ST. Joseph’s Regional Medical Center, one of the busiest ERs in the country.

While there, she specialized in geriatric emergency care, working in a unit dedicated to older adults who needed emergency services. After 5 years there, she completed her Master’s degree in nursing at William Paterson University, and transitioned to the Nurse Practitioner role in a family practice in Hackettstown NJ. Tara moved to Massachusetts in late 2022, and has been a part of First Choice since September 2023. She loves taking her dog for long walks in the state forest, and can be found canoeing on the Nashua River when the weather is good.

Beth

Beth Geiger-Boucher LPN
Director of Patient Coordination

Beth has 17 years of experience in nursing. She received her nursing degree at Soldiers home school of practical nursing in 2008. She then started her career working at a crisis unit as a psychiatric nurse for 2 years as well as part time home care worker with the pediatric patients.

In 2012 she took a job as a Wellness nurse, and found what she feels is her niche. While working as a wellness nurse, she assisted patients in managing chronic conditions and illnesses. She lives with her husband and 3 children. She enjoys traveling and taking her 3 busy children to their sports and activities.

Stephanie Perry, AGNP-C

In Stephanie’s middle school yearbook, her future career says nurse practitioner. Stephanie has been in the healthcare field since high school when she became a medical assistant at Greater Lowell Technical High School.

Lesley A. Stone, MSN, FNP-BC

Lesley got her start in health care at the age of 19 when she trained to work with women who had experienced domestic violence. Graduating from UMass Amherst in 3 years she worked with older adults in home care for several years until going back to school for her Masters of Social work graduating from Boston University in 2000. She practiced as a therapist in outpatient clinics, psych hospitals and a large group private practice for over 20 years.

After her daughter was born, Lesley returned to school seeking her second bachelors in nursing. She graduated cum Laude from Regis College and was the class valedictorian. Lesley worked as a hospice nurse for seven years until achieving her Masters of Science in nursing also cum Laude. She has close to 30 years professional experience in healthcare with a well rounded knowledge of both medicine and psychology.
In her spare time, Lesley enjoys traveling, fishing, kayaking, her dogs, lots of coffee, and most of all her wonderful daughter and partner. She feels very fortunate to work with lovely patients and expert colleagues within First Choice Community Medical Services.

Joan MacLauchlan
Director of Clinical Services

Joan has been a Licensed Practical Nurse for over 10 years. Due to her knowledge and compassion, she quickly became a Resident Care Director in Assisted Living, continuing in that role for approximately 10 years.

Sarah Grainger

Sarah Grainger AGNP-C

Sarah has been dedicated to the healthcare field since 2015, when she began the health assisting program at Northeast Metropolitan and earned her Certified Nursing Assistant license.

She gained valuable experience working in long-term care and hospital settings. In 2021, Sarah advanced to a Registered Nurse after graduating from the University of Massachusetts Lowell, specializing in rehabilitation and primary care. She continued her education at UMass Lowell, earning her master’s degree and becoming certified as an Adult Gerontology Primary Care Nurse Practitioner. Sarah’s compassion for caring for older adults stems from her experience caring for family members. She is passionate about providing high-quality care and continuously improving her skills to better serve her patients.

Administration Team

Perla Perez, CMA
Certified Medical Assistant

Perla is Certified Medical Assistant with extensive experience in both clinical and administrative healthcare settings. With a strong background in patient care, communication, and organizational skills, Perla is committed to providing compassionate and efficient care to all her patients. Perla loves to spend time with her 1 year old daughter and loves taking her to different places for adventures such as Farms and Zoos. Perla also likes watching interesting documentaries whenever she has some extra time.

Suellen Martins
VP of operations and growth management

Suellen has come to First Choice with a strong background in finance and extensive experience in customer relations. She plays a key role in driving the strategic growth initiatives that fuel the company’s expansion and success.
Suellen loves being outdoors and exploring new countries. She loves hiking with her two boys and spending her summers at the lake.

Shayna Querol, CNA
Medical Receptionist

With over a decade of experience in healthcare, Shayna is a dedicated Certified Nursing Assistant specializing in care coordination and patient satisfaction. Shayna’s commitment to excellence is evident in her thorough approach to meeting patient needs.. Continuing to learn and make room for growth and improvement is always a priority, everyday is a new day. In her spare time she enjoys being outdoors with her friends and family and loves to travel.

Join Our Team

To join the First Choice Community Medical team:

We have a collegian work environment and look forward to talking with you about what you can add to our organization!

We’re always looking for dedicated and compassionate individuals to help out.  Call us at (978) 290-4646 X114 to inquire about open positions or your qualifications and ambitions.